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You are here: Home » News » INDUSTRY NEWS » Survey: Foreign patients are more than 90 points satisfied with Korean medical services

Survey: Foreign patients are more than 90 points satisfied with Korean medical services

Views:61     Author:Site Editor     Publish Time: 2019-03-09      Origin:Site

Survey: Foreign patients are more than 90 points satisfied with Korean medical services

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Yonhap News Agency, Seoul, March 6th The survey released by the Korea Ministry of Health and Welfare on the 6th shows that foreign patients have an average satisfaction rate of more than 90 points for Korean medical services.


A few days ago, the Ministry of Health and Welfare conducted a survey of 1,200 patients in China, Russia, the United States, Kazakhstan, Mongolia, Japan and other countries where doctors were treated in Korea. The results showed that the average satisfaction of foreign patients with medical services in Korea was 90.5.


The satisfaction of foreign patients with Korean medical services has basically increased from 2012 (88 points). According to the patient's nationality, Russian patients scored the highest with 94.4 points, followed by Central Asia (7 countries including Kazakhstan, Uzbekistan, 92.5 points), the United States (91.8 points), China (90.1 points), and Southeast Asia. (89.8 points), Middle East (89.5 points), Mongolia (85.2 points), Japan (84 points).


The highest average score for each service item was employee service (92.7 points) and hospital convenience (92.3 points). 93.3% of foreign patients indicated that they had the intention of revisiting visits, and 94.8% of foreign patients indicated that they would recommend them to neighboring friends.


Statistics show that the average cost of foreign patients in South Korea is about $14,000, including $6,885 for medical expenses and $595 for agency fees. Patients in the Middle East have the most expenditures, averaging about $44,000, followed by Mongolia ($38,000), Central Asia ($15,000), and Russia ($13,000).


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